Last updated September 2026. Moulu Studio respects your privacy and only collects the information we actually need to run the website, communicate with you, and deliver our services.
Information we collect
Depending on how you use the site or our services, we may collect your name, email address, business or brand name, website URL, phone number if you choose to provide it, information submitted through contact forms or chat, correspondence with us, information submitted when booking a call, project and onboarding information, business goals and audience information, brand assets, copy, images, videos, logos, portfolios, résumés and other files you provide for a project, feedback and revision requests, and billing and transaction details associated with a purchase. Please do not send sensitive personal information that is not necessary for your project.
Payment information
Payments made through our website are processed by third-party providers such as Square. We may receive information related to the transaction, including your name, email address, billing information, amount paid, payment status, and transaction reference. We do not intentionally collect or store your full payment card number, security code, or other complete card credentials on our own systems. Your use of a payment provider is also subject to that provider’s privacy and security practices.
Information collected automatically
When you visit our site, certain information may be collected automatically through our platform, analytics tools, cookies, and similar technologies. This may include IP address, browser and device type, operating system, referring source, pages viewed, time spent on the site, links clicked, approximate location based on IP address, date and time of visits, and general usage and performance information. We use this to understand how visitors use the site, improve the experience, troubleshoot issues, and measure performance.
Cookies and similar technologies
We and the services used to operate our website may use cookies, pixels, local storage, or similar technologies. These help keep the website functioning, understand traffic and usage, remember preferences, measure performance, and improve our marketing. Where required, you may be given choices about non-essential cookies. Your browser may also allow you to block or delete cookies.
Chat and support messages
If you use the chat feature, we may collect your messages, name, email address, and information about the conversation. If you leave the site before we respond, we may use the email address you provide to send our response. Chat conversations may be stored so we can continue the conversation and maintain a record of customer communication.
Call bookings
If you book a call, we may collect your name, email address, selected appointment time, time zone, any information you include with your booking, and the calendar and scheduling information needed to arrange the call. Our scheduling provider may also process this information according to its own privacy policy.
Project and onboarding information
If you purchase a service, we may collect additional information needed to complete your project, including your content, business information, brand materials, website credentials or access permissions, analytics you choose to share, project references, and creative assets. We use these materials only as reasonably necessary to evaluate, design, build, revise, launch, support, and administer your project, unless you give us permission to use them for another purpose.
How we use your information
We may use personal information to respond to inquiries, schedule calls, process purchases, reserve and manage projects, provide onboarding, communicate during a project, design and build websites and portfolios, provide support, maintain records of transactions and agreements, improve our services, analyze traffic and performance, prevent fraud or security issues, comply with legal and tax obligations, enforce our Project Terms and Policies, and send service-related messages. We may also send marketing communications if you have asked to receive them or if otherwise permitted by law. You can unsubscribe at any time.
When we share information
We do not sell your personal information for money. We may share information with companies that help us operate and deliver our services, including providers supporting website hosting, development platforms, payment processing, scheduling, email, chat and support, analytics, cloud storage, file sharing, project management, accounting, and security. These providers access information only as necessary to perform services on our behalf. We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect the rights or safety of Moulu Studio, our clients or others, investigate fraud or abuse, or complete a merger, acquisition, financing, or sale.
Project files and confidential materials
We understand that project materials may include information that has not yet been made public. We treat client-provided materials as project information and do not intentionally publish confidential content without permission. Please let us know if particular materials require special handling. Any public display of completed work, including use in our portfolio or marketing, will be governed by our Project Terms and Policies or another agreement with you.
How long we keep information
We keep personal information only as long as reasonably necessary for the purposes described here, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Project files and communications may be retained after a project is completed for recordkeeping, support, or business continuity. We may delete or anonymize information when it is no longer reasonably needed.
Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain, and we rely on established third-party providers for payments, hosting, storage, and communications. No website or method of electronic transmission can be guaranteed completely secure, so we cannot promise absolute security.
Your choices and privacy rights
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, or deletion, to ask how your information is used or disclosed, to object to or restrict certain uses, to opt out of marketing communications, to exercise rights relating to the sale or sharing of personal information, and to receive equal service and pricing when exercising those rights. To make a request, contact us using the details below. We may need to verify your identity first.
California privacy rights
California residents may have additional rights under California privacy law, which may include requesting access, correction, or deletion of personal information and opting out of certain sales or sharing. Moulu Studio does not sell personal information for monetary compensation. If our use of advertising, analytics, or other technologies creates additional opt-out rights under applicable California law, we will provide the required privacy choices.
Children’s privacy
Moulu Studio is intended for adults and businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
Third-party websites and services
Our website may contain links to or integrations with third-party websites and services. We do not control their privacy practices. Information you provide directly to another service is governed by that service’s own privacy policy.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. When we make changes, we will update the date at the top of this page. Material changes may also be communicated in another appropriate way when required.
Contact us
If you have questions about this policy or want to make a privacy request, contact Moulu Studio at hello@moulustudio.com.
Last updated September 2026. Moulu Studio respects your privacy and only collects the information we actually need to run the website, communicate with you, and deliver our services.
Information we collect
Depending on how you use the site or our services, we may collect your name, email address, business or brand name, website URL, phone number if you choose to provide it, information submitted through contact forms or chat, correspondence with us, information submitted when booking a call, project and onboarding information, business goals and audience information, brand assets, copy, images, videos, logos, portfolios, résumés and other files you provide for a project, feedback and revision requests, and billing and transaction details associated with a purchase. Please do not send sensitive personal information that is not necessary for your project.
Payment information
Payments made through our website are processed by third-party providers such as Square. We may receive information related to the transaction, including your name, email address, billing information, amount paid, payment status, and transaction reference. We do not intentionally collect or store your full payment card number, security code, or other complete card credentials on our own systems. Your use of a payment provider is also subject to that provider’s privacy and security practices.
Information collected automatically
When you visit our site, certain information may be collected automatically through our platform, analytics tools, cookies, and similar technologies. This may include IP address, browser and device type, operating system, referring source, pages viewed, time spent on the site, links clicked, approximate location based on IP address, date and time of visits, and general usage and performance information. We use this to understand how visitors use the site, improve the experience, troubleshoot issues, and measure performance.
Cookies and similar technologies
We and the services used to operate our website may use cookies, pixels, local storage, or similar technologies. These help keep the website functioning, understand traffic and usage, remember preferences, measure performance, and improve our marketing. Where required, you may be given choices about non-essential cookies. Your browser may also allow you to block or delete cookies.
Chat and support messages
If you use the chat feature, we may collect your messages, name, email address, and information about the conversation. If you leave the site before we respond, we may use the email address you provide to send our response. Chat conversations may be stored so we can continue the conversation and maintain a record of customer communication.
Call bookings
If you book a call, we may collect your name, email address, selected appointment time, time zone, any information you include with your booking, and the calendar and scheduling information needed to arrange the call. Our scheduling provider may also process this information according to its own privacy policy.
Project and onboarding information
If you purchase a service, we may collect additional information needed to complete your project, including your content, business information, brand materials, website credentials or access permissions, analytics you choose to share, project references, and creative assets. We use these materials only as reasonably necessary to evaluate, design, build, revise, launch, support, and administer your project, unless you give us permission to use them for another purpose.
How we use your information
We may use personal information to respond to inquiries, schedule calls, process purchases, reserve and manage projects, provide onboarding, communicate during a project, design and build websites and portfolios, provide support, maintain records of transactions and agreements, improve our services, analyze traffic and performance, prevent fraud or security issues, comply with legal and tax obligations, enforce our Project Terms and Policies, and send service-related messages. We may also send marketing communications if you have asked to receive them or if otherwise permitted by law. You can unsubscribe at any time.
When we share information
We do not sell your personal information for money. We may share information with companies that help us operate and deliver our services, including providers supporting website hosting, development platforms, payment processing, scheduling, email, chat and support, analytics, cloud storage, file sharing, project management, accounting, and security. These providers access information only as necessary to perform services on our behalf. We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect the rights or safety of Moulu Studio, our clients or others, investigate fraud or abuse, or complete a merger, acquisition, financing, or sale.
Project files and confidential materials
We understand that project materials may include information that has not yet been made public. We treat client-provided materials as project information and do not intentionally publish confidential content without permission. Please let us know if particular materials require special handling. Any public display of completed work, including use in our portfolio or marketing, will be governed by our Project Terms and Policies or another agreement with you.
How long we keep information
We keep personal information only as long as reasonably necessary for the purposes described here, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Project files and communications may be retained after a project is completed for recordkeeping, support, or business continuity. We may delete or anonymize information when it is no longer reasonably needed.
Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain, and we rely on established third-party providers for payments, hosting, storage, and communications. No website or method of electronic transmission can be guaranteed completely secure, so we cannot promise absolute security.
Your choices and privacy rights
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, or deletion, to ask how your information is used or disclosed, to object to or restrict certain uses, to opt out of marketing communications, to exercise rights relating to the sale or sharing of personal information, and to receive equal service and pricing when exercising those rights. To make a request, contact us using the details below. We may need to verify your identity first.
California privacy rights
California residents may have additional rights under California privacy law, which may include requesting access, correction, or deletion of personal information and opting out of certain sales or sharing. Moulu Studio does not sell personal information for monetary compensation. If our use of advertising, analytics, or other technologies creates additional opt-out rights under applicable California law, we will provide the required privacy choices.
Children’s privacy
Moulu Studio is intended for adults and businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
Third-party websites and services
Our website may contain links to or integrations with third-party websites and services. We do not control their privacy practices. Information you provide directly to another service is governed by that service’s own privacy policy.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. When we make changes, we will update the date at the top of this page. Material changes may also be communicated in another appropriate way when required.
Contact us
If you have questions about this policy or want to make a privacy request, contact Moulu Studio at hello@moulustudio.com.
Last updated September 2026. Moulu Studio respects your privacy and only collects the information we actually need to run the website, communicate with you, and deliver our services.
Information we collect
Depending on how you use the site or our services, we may collect your name, email address, business or brand name, website URL, phone number if you choose to provide it, information submitted through contact forms or chat, correspondence with us, information submitted when booking a call, project and onboarding information, business goals and audience information, brand assets, copy, images, videos, logos, portfolios, résumés and other files you provide for a project, feedback and revision requests, and billing and transaction details associated with a purchase. Please do not send sensitive personal information that is not necessary for your project.
Payment information
Payments made through our website are processed by third-party providers such as Square. We may receive information related to the transaction, including your name, email address, billing information, amount paid, payment status, and transaction reference. We do not intentionally collect or store your full payment card number, security code, or other complete card credentials on our own systems. Your use of a payment provider is also subject to that provider’s privacy and security practices.
Information collected automatically
When you visit our site, certain information may be collected automatically through our platform, analytics tools, cookies, and similar technologies. This may include IP address, browser and device type, operating system, referring source, pages viewed, time spent on the site, links clicked, approximate location based on IP address, date and time of visits, and general usage and performance information. We use this to understand how visitors use the site, improve the experience, troubleshoot issues, and measure performance.
Cookies and similar technologies
We and the services used to operate our website may use cookies, pixels, local storage, or similar technologies. These help keep the website functioning, understand traffic and usage, remember preferences, measure performance, and improve our marketing. Where required, you may be given choices about non-essential cookies. Your browser may also allow you to block or delete cookies.
Chat and support messages
If you use the chat feature, we may collect your messages, name, email address, and information about the conversation. If you leave the site before we respond, we may use the email address you provide to send our response. Chat conversations may be stored so we can continue the conversation and maintain a record of customer communication.
Call bookings
If you book a call, we may collect your name, email address, selected appointment time, time zone, any information you include with your booking, and the calendar and scheduling information needed to arrange the call. Our scheduling provider may also process this information according to its own privacy policy.
Project and onboarding information
If you purchase a service, we may collect additional information needed to complete your project, including your content, business information, brand materials, website credentials or access permissions, analytics you choose to share, project references, and creative assets. We use these materials only as reasonably necessary to evaluate, design, build, revise, launch, support, and administer your project, unless you give us permission to use them for another purpose.
How we use your information
We may use personal information to respond to inquiries, schedule calls, process purchases, reserve and manage projects, provide onboarding, communicate during a project, design and build websites and portfolios, provide support, maintain records of transactions and agreements, improve our services, analyze traffic and performance, prevent fraud or security issues, comply with legal and tax obligations, enforce our Project Terms and Policies, and send service-related messages. We may also send marketing communications if you have asked to receive them or if otherwise permitted by law. You can unsubscribe at any time.
When we share information
We do not sell your personal information for money. We may share information with companies that help us operate and deliver our services, including providers supporting website hosting, development platforms, payment processing, scheduling, email, chat and support, analytics, cloud storage, file sharing, project management, accounting, and security. These providers access information only as necessary to perform services on our behalf. We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect the rights or safety of Moulu Studio, our clients or others, investigate fraud or abuse, or complete a merger, acquisition, financing, or sale.
Project files and confidential materials
We understand that project materials may include information that has not yet been made public. We treat client-provided materials as project information and do not intentionally publish confidential content without permission. Please let us know if particular materials require special handling. Any public display of completed work, including use in our portfolio or marketing, will be governed by our Project Terms and Policies or another agreement with you.
How long we keep information
We keep personal information only as long as reasonably necessary for the purposes described here, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Project files and communications may be retained after a project is completed for recordkeeping, support, or business continuity. We may delete or anonymize information when it is no longer reasonably needed.
Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain, and we rely on established third-party providers for payments, hosting, storage, and communications. No website or method of electronic transmission can be guaranteed completely secure, so we cannot promise absolute security.
Your choices and privacy rights
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, or deletion, to ask how your information is used or disclosed, to object to or restrict certain uses, to opt out of marketing communications, to exercise rights relating to the sale or sharing of personal information, and to receive equal service and pricing when exercising those rights. To make a request, contact us using the details below. We may need to verify your identity first.
California privacy rights
California residents may have additional rights under California privacy law, which may include requesting access, correction, or deletion of personal information and opting out of certain sales or sharing. Moulu Studio does not sell personal information for monetary compensation. If our use of advertising, analytics, or other technologies creates additional opt-out rights under applicable California law, we will provide the required privacy choices.
Children’s privacy
Moulu Studio is intended for adults and businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
Third-party websites and services
Our website may contain links to or integrations with third-party websites and services. We do not control their privacy practices. Information you provide directly to another service is governed by that service’s own privacy policy.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. When we make changes, we will update the date at the top of this page. Material changes may also be communicated in another appropriate way when required.
Contact us
If you have questions about this policy or want to make a privacy request, contact Moulu Studio at hello@moulustudio.com.